Sunday, September 27, 2009

Worry Free Guarantee (or hidden Restocking Fee) on Verizon?

I've taken advantage of the Verizon Wireless "Worry Free Guarantee." They advertise a "30-day Satisfaction Guarantee," but they don't advertise the restocking fee that's associated with returning a phone. That fee only applies under certain conditions (which is written in small print, and it may vary). The only thing you'll find on their corporate website is:
Return policies may vary... (not exactly sure what that means Verizon)
So, think twice before you decide to purchase a phone, test it, return it, switch to another, etc. If you've been a loyal customer, you may find a way to get that fee waived.

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