Wednesday, February 08, 2012

Waiting for my iPod nano replacement box from Apple

A few weeks ago, I discovered that Apple had announced an iPod nano replacement program last fall. I want to thank Paulo Machado (@pjmachado) for telling me about the replacement program. He was one of the fortunate iPod nano owners who received the newest generation of the iPod nano.

I went home to discover that I also had first generation iPod nano. So, I filled out the online form and now I'm still waiting for the iPod nano replacement box. Once I get that box, then I'll be sending my iPod nano back to Apple and I'll patiently wait for a replacement.

You can learn more about the iPod nano replacement program here.

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.

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