Well, after playing around with the phone a bit, I realized this about the Verizon version of the Touch Pro2 (I'm not sure if this also applies to other versions, but I'm inclined to think that it probably applies to the Sprint version since they are both CDMA):
- The power button is actually the red button on the lower right corner of the device. Holding this button will turn the phone on and off.
- Most people may think that the power button is at the top of the device. Pushing that button won't do anything if your device freezes up.
- What I don't get is why the device doesn't start if I press the "reset" button with the stylus. In all my other smartphones and PDAs, that button would trigger a reboot. Not so with the Touch Pro2. That reset button only works if the phone is on. (sounds a bit strange, doesn't it?)
- By holding the red power button, you can power off the phone. Once you do that, the reset button won't do anything. The button at the top of the device also won't do anything.